We provide individualized patient/family=centered care based on shared decision-making involving the entire interprofessional care team. Empowerment (ownership, partnership, equity and accountability) Unit/department councils - house-wide staffing council, magnet steering council, evidence-based practice council, practice council, professional governance steering council, professional growth and development council, informatics council. Organization strategies: Quality, safety, patient experience; people/culture; population health; medical staff engagement; financial performance Organization values: Excellence, caring; integrity; accountability; teamwork