Salem Health is committed to maintaining and protecting your medical records. You have the right to inspect and/or receive a copy of these records, with certain exceptions.
To view your medical records, please use MyChart for
instant access to records such as lab results, imaging, and immunizations. For detailed instructions on how to view your records in MyChart, please click here.
For location of your medical records enter the following information:
Email subpoenas to: RiskManagement.subpoenas@salemhealth.org
Email MedicalRecords@salemhealth.org Scan or take a picture of signed release form and email it to us. | Mail Salem Health Hospitals & Clinics ATTN: HIM Department 890 Oak St. SE Salem, OR 97302 | Fax 503-814-2728 |
Salem Hospital | West Valley Hospital | |
Address/location | 890 Oak St. SE Salem, OR 97302 Building B, second floor | 525 SE Washington St. Dallas, OR 97338 |
Office name | Health Information Management Medical Records | Release of Information Room |
Phone | 503-561-5750 | 503-561-5750 |
Hours | Monday through Friday, except holidays 8 a.m. to 4:30 p.m. | Mondays and Thursdays, except holidays 8 a.m. to 4:30 p.m. |
Same day requests | Please call ahead to see if we can accommodate your request. |
Requirements |
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Before requesting any records, please check MyChart to see if you can access what you need. If not, consider the below types of requests:
General requests: If you are requesting information to help with continuing patient care or to see an overview of what care has been received, check all the pertinent boxes on the authorization form and be sure to include a date or date range.
Request something specific: If you need specific information, please check “other” and write in what is specifically needed on the “other” line of the authorization form. (For example, if an anesthesia report is needed, please write “Anesthesia Report” on the “other” line.)
If you are not sure what records to request, please contact the medical records department at 503-561-5750. We will do our best to assist you with your request by helping you navigate MyChart or answering questions about the authorization form.
We typically fulfill requests within two weeks, but please allow up to 30 days to process your requests.
Please note: Salem Health may charge a fee for providing paper copies of your medical records.
Protected Health Information is information about your health care that may include information that can identify you or is related to your health, the care received here, or payment for care.
If you have a concern about a privacy issue
during your treatment, please discuss with your physician, nurse, or the department manager.