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Use chat function for secure Epic communication

30 Aug 2020

Use this guide to synchronize chats with care team



By: Jeremy Bogan, business relations administrator

Secure Chat is a great way to message securely between care team members using Epic. The messages are synchronized across Hyperspace, Haiku, Canto and Rover. Click the links (must have intranet access) for a Quick Start Guide to Secure Chat, Secure Chat Do’s and Don’ts, and Secure Chat Availability & Message Forwarding. Provider orders should be directly entered into Epic by the provider and should not be sent through Secure Chat to the RN. Please contact the Solution Center at solution.center@salemhealth.org or at 503-814-4357 if you have any questions.