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New Dragon dictation icon on desktop

12 Jan 2025

Updated version improves reliability



By: Olivia Alley, technical communications coordinator

To improve Dragon reliability, Information Services has installed a new version of Epic and Dragon to certain computers bypassing Citrix.

You may see a new icon on your desktop to access this new version if the computer has been updated. Please refer to the tip sheet by the workstation (or the F1 dashboard) for help with the new application.

Old icon:                         New icons:
          

Is your workstation is missing one or both icons? Call the Help Desk at 503-814-HELP (4357) and be ready to provide the computer name (available in the corner of the desktop screen) and physical location including room number.