our week-long survey with The Joint Commission concluded Aug. 5. Overall, the survey was very positive and the surveyors were genuinely complimentary of the high caliber of our organization, calling out several specific departments and individuals for their excellent work.
As with any survey, the surveyors found some items that we can improve upon, and we began that work last week.
No patient, staff or provider harm is acceptable to us and that came through very loud and clear. Thank you for helping our staff put this vision into action. Please congratulate yourselves on a job well done.