Patient Guide

Calling your nurse

Once you’ve settled into your room at Salem Health or Salem Health West Valley, you may be uncomfortable—especially after a procedure. We will help in any way we can.

Call button

Your nurse will check in once every hour during the day and every two hours at night. It’s called “rounding.” If you need help between rounds, press the button on your bedrail. A staff member will respond by coming to your room or talking with you over the intercom.

The nurse manager will also check in on you daily, to make sure things are going okay and to answer any questions.

Around-the-clock nursing care is given by a team of registered nurses (RNs) and certified nursing assistants (CNAs). Each nurse will assess your needs, evaluate your care and implement plans to make sure you are moving toward a safe discharge.

Controlling your pain

We want to prevent and/or reduce your pain. If you tell your nurse you’re in pain, you will be asked to rate it on a scale of 1 to 10. This rating helps guide your treatment.

Medications for your healing

During your stay, all medications should be provided to you by your nurse. Nurses and pharmacists are available to answer your questions.

Room temperature

Each patient room has its own temperature control. For your comfort, please ask your nurse if you would like the temperature adjusted.

Call so you don’t fall

We want to keep you safe! You may be weaker or feel more tired due to your illness or procedure. This is normal and nothing to be ashamed of. For your safety, please:

  • Ask your nurse if it’s okay to get up independently. If your nurse asks you not to get up without help, call if you need to get up for any reason, including going to the bathroom.

  • Do not reach for an object that has fallen to the floor.

  • Report spills on the floor to your care team.

  • Use handrails to support yourself.

  • Get up slowly from your bed or chair to prevent dizziness.

  • Wear non-skid footwear. Your nurse can get you non-skid socks.

  • Use your walker, cane or wheelchair, if you have one.

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